Jump to content

PrettyCranium

Yami Usagi

Baldylox

otakusan

Poofiemus

iomi

Baldylox

archangeli

Juu Yuki

Uriko

Singer Yuna

Baldylox

battrastard

Migon

Salica

Sign in to follow this  
Pickle

How long have you waited?

Recommended Posts

Pickle

I was curious as to how long you all have waited when you sent a question or questions via the "Contact Us" form on the Smart Doll website.

For me, I've already been waiting a week and 3 days. Have you had them never respond to your queries or waited months, etc? Let me know! ☺️

Would definitely like to know what is the more normal, expected time of waiting for their response (other than the 3 business days that the automated response told me).

(Update 02/2020: Yeah, they never answered that certain question but others they ended up answering so, it's whatever)

Edited by Pickle

Share this post


Link to post
Share on other sites
darlingdeers

It's sad to say, but sometimes you'll never get a response. But, I've seen that if you choose to email a receipt and reply there I've only had to wait, hmmm, a day for a response. 

Share this post


Link to post
Share on other sites
NekoMel

My boyfriend recently bought me a smart doll from their website. He had a question and got a reply within 2 hours. I was shocked there was a reply that fast honestly. It looks like everything worked out too, she has been shipped out. Maybe re-ask a question if they haven't responded. Their website does list some email providers that have issues with their emails. We gmail and it got through. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...

Important Information

I have read and agree to the Privacy Policy.